How to Redeem Honkai: Star Rail Codes
Honkai: Star Rail codes grant Stellar Jade, Fuel and leveling bundles — but unlike Roblox games there is no in-game codes button on day one: you must finish the Trailblaze Mission "A Moment of Peace" first, then redeem via the website or the in-game phone menu. This guide walks you through both routes, plus fixes for the most common problems.
Where is the redeem button?
Two options: the official HoYoverse redemption website (works for all platforms), or in-game via the phone menu → three dots above your Trailblazer Rank → Redemption Code (not available on iOS — use the website there).
Full step-by-step guide
- 1 Complete the Trailblaze Mission "A Moment of Peace" to unlock the mailbox.
- 2 Open the HoYoverse redemption site, or bring up the in-game phone menu.
- 3 On the website: log in, select your server and your character.
- 4 Copy a code from our HSR codes page with one click — codes mix letters and digits (O vs 0, I vs 1).
- 5 Paste the code and press Redeem / Confirm.
- 6 Claim the rewards from your in-game mailbox — they arrive within a minute.
Steps verified against the current game version. If the UI changes after an update, we refresh this guide.
Codes not working? Try these fixes
The code says invalid or expired
HSR version and livestream codes die fast — livestream codes carry a hard 24-hour window with a global redemption cap. STARRAILGIFT is the only guaranteed-evergreen code. Check the last-verified date on our codes page before retrying dead strings.
The website says the code is already used
Each code works once per HoYoverse account. If you redeemed it on the website already, the mail may still be on its way — wait a minute and check the mailbox in-game. No way to redeem the same code twice.
I redeemed but the mail never arrived
Rewards can take up to an hour to arrive in the mailbox, and the mailbox holds a limited number of messages — clear old mail if it is full. Also confirm you redeemed on the correct server: a code redeemed on the America server will not reach a character on Asia.
How do I redeem Honkai: Star Rail codes?
Launch Honkai: Star Rail on PC / Mobile / PS5, open the codes/rewards menu, paste the code exactly as copied (case-sensitive) and submit. Rewards land instantly — the guide below walks through every step.
Where is the redeem button in Honkai: Star Rail?
The codes/rewards button is usually on the side of the main screen or inside the settings menu. If an update moves it, we refresh this guide.
Why is my Honkai: Star Rail code not working?
Most rejections mean the code expired or was mistyped. Codes are case-sensitive and may contain punctuation — paste instead of typing, and check the code detail page for its verified status.
Do Honkai: Star Rail codes expire?
Yes. Official codes usually carry an expiry or usage cap and can be retired at any update. Every code on this site shows its last-verified date — confirm it is Active before redeeming.
Can I redeem Honkai: Star Rail codes on mobile?
Yes. PC / Mobile / PS5 mobile and PC share the same account, so the steps are identical — copy the code here, switch to the game and paste it in the rewards menu.
How do I fix an "invalid code" error in Honkai: Star Rail?
Confirm the code has not expired, remove any stray spaces, and check whether your account already redeemed it. Codes marked "Worth a try" have conflicting reports — pasting them costs nothing.
The code says invalid or expired
HSR version and livestream codes die fast — livestream codes carry a hard 24-hour window with a global redemption cap. STARRAILGIFT is the only guaranteed-evergreen code. Check the last-verified date on our codes page before retrying dead strings.
The website says the code is already used
Each code works once per HoYoverse account. If you redeemed it on the website already, the mail may still be on its way — wait a minute and check the mailbox in-game. No way to redeem the same code twice.
I redeemed but the mail never arrived
Rewards can take up to an hour to arrive in the mailbox, and the mailbox holds a limited number of messages — clear old mail if it is full. Also confirm you redeemed on the correct server: a code redeemed on the America server will not reach a character on Asia.